Customized Coaching Program

Prior to the training, Entelechy provides participants with a precourse, a self-paced learning component that helps prepare participants for the training. Participants will 1) preview key information, and 2) complete a performance coaching self-assessment to help them identify Personal Breakthrough Opportunities (real situations the participant is currently facing on the job) for use in the training to practice and refine skills.

Each participant receives Job Aids that reinforce important concepts in a concise, easy-to-read format. These Job Aids are typically provided in a size that fits most time management systems such as DayRunner but they can be customized depending on your needs.

Skills that are learned are only effective if they are applied. Participants receive a booklet that contains the key learning points and space for the participant to map out his or her action on the job for that topic or skill. For example, as a result of our in-class discussion of performance gaps, participants identify the gaps in employees AND PLAN WHEN TO TALK TO THEM about that gap. Each participant creates a MAP to help him or her apply newly-learned skills on the job. The MAP is completed in training and serves as the bridge to on-the-job application. (See the graphic on the right for an example.)

You receive PowerPoint slide presentations for each module to act as an instructional vehicle for conveying key points. The slides are simple and professional in appearance. Graphical elements from the slides are often used in the Participant Guide to help participants stay on track with the instruction.

Entelechy creates a comprehensive facilitator guide that provides the detail and background necessary for instructors to deliver a quality program consistently from delivery to deliver and from instructor to instructor. This feature also allows you to easily distribute delivery responsibility as you see fit.

Some of the features of the facilitator guide include:

• Overhead Number (and optionally Thumbnail): Instructors see the number of the slide and a miniaturized version of the overhead they are supposed to display; the overhead is found in the accompanying PowerPoint file.
• Icons: Used to provide "at-a-glance" information about what to hand out, what page participants should be on in their guides, length of activities, etc.
• Purpose Statement: The purpose statement defines the intent of this section. It explains the "why" behind the "how."
• Detailed Instructor Directions: The guide provides enough detail for a novice instructor to deliver the training effectively with minimal preparation. The detail also helps ensure consistency. In addition, the guide follows a consistent template: Sentences to paraphrase (dialogue) are italicized; questions to ask are bolded and italicized; answers begin with the underlined word Answer(s): all information is grouped logically, sequentially, and is numbered.
• White Space: The right-hand column provides writing space for instructors to capture their own thoughts and make notes; this encourages ownership and increases instructional effectiveness.
• Options: Entelechy is fully capable of meeting the client's formatting requirements; we realize that each organization has its own style and preferences including double-sided printing, embedding participant guide pages in the facilitator guide, etc.

We can provide your company's trainers with the support they need to confidently deliver the training from the first delivery. This support could be provided via email, telephone, web, or face-to-face depending on your needs and budget.